Specifications

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Model: EasyNote r4621 d

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Weight: 2.8 kg

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Dimensions: 326mm x 277mm x 37mm

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Processor: INTEL Celeron M360

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Cache: 1024 kB

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Screensize: 15.4 Inches Widescreen TFT Diamond view

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Optical drive: dvd/rw

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Hard Disk Drive: 50Gb EIDE

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Memory: 1024MB

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Max Memory:

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Graphics Card:

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Sound: Realtek ALC201 Audio System

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USB Ports: 3

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Wired LAN: Yes

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CRT Port (Ext Monitor): Yes

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Parallel Port: Yes

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Infrared: Yes

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Modem: no

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Keyboard: 90 Key

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Pointing device: Touchpad

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Operating System: Windows XP Home

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Warranty: Limited 1 Year On-Site Warranty

Warranty Terms & Conditions

PA Business Systems Ltd (PABS) warrants PABS Refurbished Business PC's against defects in materials and workmanship for a period of twelve (12) months from the date of purchase and used in the United Kingdom (UK Mainland) only. The PABS serial number together with a copy of the sales receipt showing the purchase date are required as mandatory proof for registration - which should be completed before logging any calls. In the event of failure of any parts (other than the cathode ray tube) due to defect in materials or workmanship occurring within the warranty period PABS will at its discretion, repair or replace the product with an equivalent or better specification product at no charge for parts or labour. This warranty does not apply if the product has been damaged by accident, abuse, misuse or negligence.

Logging A Dead On Arrival Call (DOA)

You must be registered before logging a call. Please allow 1 working day after our receipt of your registration form before putting in a call for DOA. (DOA's - "dead" is deemed to be within 7 days of sale). Should you suspect that your system is DOA, please call 08707 664265 for assistance and if necessary obtain your Return Authorisation Number (RAN). Please keep your Master CD's and Recovery Disk in a safe place as these may be required at the time of your call to help remedy any problems. Please have at hand the serial number of the PC, brief PC problem and the unit in front of you. The Helpdesk opening hours are Monday to Friday 9.00am - 5.00pm excluding Bank Holidays, If the unit is diagnosed as DOA by the Helpdesk then a replacement unit will be dispatched collecting your DOA unit (if in original packaging) at the same time as replacement delivery. Please make sure the (RAN) is written on the package(s) to be collected. If DOA PC / Monitor returns are received back without the original packaging then PABS are not liable for any damage caused in transit due in the incorrect packaging used. If this is the case then you will be invoiced £25 for repackaging materials and any cost for parts replaced due to said damage.

Technical Support

PLEASE NOTE: Registration is required before any warranty calls can be made.

Should you suspect a hardware problem with your PABS Refurbished product within the warranty period then please call our Support Department on: 08707 664265

Please ensure you are in front of the unit for our helpdesk operators to diagnose the problem. Once the problem has been determined then you will be given a call logging reference number and further arrangements will be made

Please ensure you have performed the following checks before calling

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The machine has a valid label with barcode and PA serial number

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You are running the pre-installed operating system and have tried reinstalling the system to cure the problem

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If any 3rd party products – hardware or software have been added – they are not causing any conflicts with the standard machine operation

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You are using the supplied keyboard, mouse and a Plug and Play compatible monitor and have checked all leads are inserted correctly.

We do not provide support for 3rd party hardware or operating systems.

Should you require support on software problems or any other issues please call our software support line on (0906) 5544331 (£1/min)

Having this information ready will help us to provide a more efficient service. It will also be helpful if you have a pen and paper at hand to write down any details we need to give you.

Alternatively you can email support at: support@pa-business.co.uk. PLEASE NOTE: this is for general enquiries only - warranty calls cannot be logged via email. Only registered customers will have their emails replied to. Please include your serial number (PA number) name and address when enquiring by email